ZELLOR SIGNALS

Turn every customer interaction into revenue intelligence

Every question a shopper asks, and every video they watch, reveals what they want and what’s stopping them from buying. Zellor Signals captures that high-intent data across customer interactions and turns it into insight you can act on.

Beauty brands already benefitting from the Zellor effect.

  • The Smooth Company
  • POCO Beauty
  • TanOrganic
  • Spotlight Oral Care
  • Ella & Jo
  • The Smooth Company
  • POCO Beauty
  • TanOrganic
  • Spotlight Oral Care
  • Ella & Jo

HOW IT WORKS

Every question contains valuable information, including what’s stopping a purchase.

Zellor Signals turns your customer conversations into actionable insights by uncovering support gaps, identifying content opportunities, and revealing the data that drive stronger sales performance. See which content drives sales with clear performance analytics and attribution, and find your top performers and what makes them work. Signals also shows you what’s missing, flagging content gaps and incomplete product data before they cost you conversions.

Your analytics tell you what customers did.Zellor Signals tells you what they wanted to know.

  • We capture every conversation

    With the Zellor AI Shopping Assistant and Shoppable Video, we capture every conversation, every question your customer asked across your whole catalogue. Our reports give you visibility into what your customers asked, which videos put products in carts, and where your content plan and your media spend should go next.

  • We group insights into patterns

    One query about sensitive skin is an anecdote. Four hundred is a product decision. Signals clusters questions by intent, so you see the theme, not the transcript.

  • We identify the videos converting, those that don’t and the ones missing

    We deliver recommendations, a list of data-driven actionable insights you can start implementing immediately.

  • Every conversation, connected

    Signals feeds high-intent audiences into applications such as Klaviyo for more precise retargeting, and passes full conversation context to Gorgias when a customer needs support. Every customer interaction becomes more valuable across your whole stack.

HOW ZELLOR SIGNALS DRIVES GROWTH

Beauty buyers have lots of questions. Beauty brands want to be able to answer these questions.

Few currently possess an efficient channel of communication, a way to have one-to-one conversations at scale. Zellor Signals closes this gap.

Frequently asked questions

Customer conversations are a rich source of insight. We capture every conversation, every question your customer asked across your whole catalogue. We then convert this data into custom reports to give you visibility into what your customers asked, which videos put products in carts, and where your content plan and your media spend should go next.

The Zellor AI Shopping Assistant captures every conversation, every question asked by your customers. Shoppable Video provides data on how customers are interacting with your content.

Zellor Signals analyzes all of the conversations had over a specific period and then extracts from the data the questions your customers asked, what videos converted, the gaps in content that stopped a sale, and where to invest media spend for maximum impact.

It ranks your video library by clip performance and identifies the content you need to develop to ensure all questions are answered. In short, it is a content plan written by your customer.

Every week: the support gaps, the content to film and the trends to act on.

Zellor offers plans for businesses at different stages, including a free plan so you can get started without an upfront commitment. You can see all plans, features and current pricing here (Zellor pricing).

See what your customers are asking

Send us a PDP. We’ll show you the questions coming off your product pages right now, and what your content isn’t answering.

Shopify native · Works with the video you’ve already filmed